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Accreditation Guru

Visit AccreditationGuru.com. The Challenge Three years after we merged Accreditation Guru’s old website and blog into a single platform, it was time to give the site a fresh look! The original design was fussy relative to the clean, pared-down aesthetic that had become popular. Solutions The website redesign built on the original style standards but focused on simplifying the look and the copy. This approach created consistency in branding between the old site and the new but eliminated distractions that could divert readers. Key Successes Building a new theme presented us with the opportunity to create a template for simplifying the creation of future landing pages. As Accreditation Guru expands its reach, this will allow for better tracking of paid marketing efforts. What You Can Learn Often a website redesign project, just like redesigning a room in your home, provides opportunities to address pesky problems. There may be a way…
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CoveCare Center

Visit CoveCareCenter.org The Challenge CoveCare Center, formerly known as Putnam Family & Community Services, needed a new website as a part of their rebranding initiative. More than just a new logo, they needed a website that would be mobile-friendly to accommodate their many clients accessing the site solely on mobile devices. The new site would start with a deep pool of content and grow from there. This made it crucial to create a well-designed and flexible navigation structure. Top level pages would require fresh content regularly to encourage visitors to dive deeper into the website but not take up valuable staff time with fussy changes. Solutions We worked with CoveCare Center and their team from content strategy to site launch. Work started with content strategy development. We focused on identifying the needs of the target audiences and created the blueprint for the website. Using the content strategy we were able…
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Is Your Website User-Friendly?

Usability. When a visitor lands on your website they have a specific task in mind. They need information and want it quickly and easily. If Content is King, then usability is Queen! Surveys have proven that the most important factor for a user visiting a website is the ease of finding the information they need. If they have to dig and search for the content they are looking for the next step is to look somewhere else. How does your website stack up? Audience One of the biggest challenges our clients face initially is breaking their readers into discrete audience segments. But this work is essential in understanding how to organize content based on your readers’ needs rather than their own. Mobile-friendly Do you know how many of your visitors are using mobile devices to access your website?  Many sites have a third or more visitors using tablets or phones…
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Events To Remember

Visit EventsRemember.com The Challenge Events To Remember, a full-service event management agency, was growing. They added public relations to its list of services and were building on their reach with the nonprofit sector, working with development officers on large, gala-type events and fundraisers. Their site, however, was dated and because it lacked a content management system they were unable to easily update it. As a result, there was no mention of their public relations services nor any focused messaging for nonprofits. A blog had been created on Blogger but had long since languished as a separate, stand-alone site with a single link from the primary site to help visitors find it. Once there, the look and feel of the site did not match the ETR branding. Solutions We pulled together the main website and the blog and moved both into WordPress. This allowed staff to easily add new content and…
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5 Rules for Website Scalability

Last updated: June 13, 2019Originally published: May 17, 2017 Clients large and small often struggle with website scalability. “Scalability” is the ability to easily expand your website as needed. Simply put it is the capacity of your site to keep new information organized in such a way as readers are able to easily find what they are looking for. How do you organize a growing body of website content over months and years? That is the fundamental question of how scalable your website is. How To Approach Content Organization Whether you work for a large medical center with highly technical articles or a small beauty salon with elegant pictures of hairstyles, the question to ask yourself is not “What is the information”? The question should be “How should the information be organized in a way that is sustainable?” We try to avoid thinking about the medium and focus on the message….
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Security Reminder: SSL Certificate

Google has been taking steps to make the web a more secure and private place. Recently, on Google’s security blog, they announced that in October 2017 with the release of Chrome 62 a “Not secure” warning will be displayed on any website without an SSL (Secure Sockets Layer) certificate. When users type in information and press send it is sent to the servers – and becomes vulnerable in the process. Starting with version 62 Chrome will alert users to this vulnerability. “We don’t ask for sensitive data” you say. Maybe not but do you have any of the following on your site: Search fields Comment boxes Contact forms Any of these fields could cause your visitors to see a security alert and dissuade them from pressing send. Its easy to tell if you have an SSL installed properly When you go to your site do you see a green lock…
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7 Keys To Managing Your Online Presence

Clients often ask how they can optimize their websites. We give them the wheel once we’ve built the car so to speak. This gives them more control of their online marketing efforts. Below we have comprised a list of seven key tools for clients who want to manage their online presence. Of course, we wrap all of this up in a bow by using our favorite Content Management System (CMS), WordPress! Content is still King! Fresh, relevant content is necessary to move the needle in terms of both Search Engine Optimization and effective communication. Take advantage of the blogging function on your website and share information about your products, services or upcoming projects with your consumers and clients. The last thing you want to do is squander your investment in a great new website by having it go stale. Engage your consumers and clients with Social Media. Devoting time to 2…
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How To Use Google Analytics To Move the Mission Forward

How to use Google Analytics is a mystery to many of our clients; they look at the reports but feel like they’re trying to read tea leaves. They often need some guidance in interpreting what they see. At a recent round-table that I moderated, participants found the below examples helpful. They remarked how they gave them a clearer understanding of how Google Analytics (or a similar tool) can help them make decisions that impact their bottom line and move their mission forward. Example 1 A client (a nonprofit camp) had done some paid advertising through various local magazines. When asked about rerunning their ads, they asked “Is it worth it”? The client’s gut was telling him the ad wasn’t worth the investment. However, the data suggested otherwise. We looked at the visitor flow on his website and saw that at least one new camper had registered after following a link…
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Humane Society of Westchester

Visit HumaneSocietyOfWestchester.org The Challenge The New Rochelle Humane Society was changing its name to Humane Society of Westchester at New Rochelle to better reflect all 19 communities they serve. They needed to rebrand and update their website as well. They already had a lot of great content on their website but lacked a way to highlight upcoming events. While users could make donations online, the process was confusing and cumbersome. Many tasks such as reporting a lost or found animal required calling the Shelter and having office staff take down the information to then manually enter it into their database creating a disruption to staff workflow. Solutions A content management strategy provided staff and volunteers with a road map for adding new content; everyone understood how and where to include new articles and information. By moving to WordPress we enabled staff to take control of editing and updating the website…
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Alliance For Safe Kids

Visit AllianceForSafeKids.org The Challenge The Alliance For Safe Kids, a nonprofit based in Yorktown, NY, had been dealing with some technical issues on their existing website. While they were, in general, happy with WordPress they needed to switch hosting companies and fix several bugs on the site. Since they were already focused on the website and dealing with existing issues they took the opportunity to make a number of upgrades as well. The existing site was not mobile-friendly, nor were they able to accept online donations. The content had become cluttered and the focus what not on their primary objective; highlighting community events and supporting local youth. Solutions We worked extensively with staff to create a focused content development strategy. This strategy outlined how we would streamline the website, pare down the number of pages significantly and create an outline for the remaining pages. An integrated calendar highlighting upcoming programs…
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